Last Updated: August 12, 2026

Thank you for shopping at girlievirlie! We want you to love your purchase. If you are not entirely satisfied, we are here to help.

1. Return & Exchange Eligibility

• Items can be returned or exchanged within 7 days from the date of delivery.
• To be eligible for a return or exchange, your item must be unused, unwashed, unworn, and in the same condition that you received it, with all original tags attached.
• Sale items, customized orders, or intimate apparel (if applicable) are non-returnable.

1. Return Process
   To initiate a return or exchange:
2. Email our customer support team at girlievirlie2023@gmail.com with your Order Number and photo proof of the item.
3. Once approved, our team will arrange a reverse pickup (if service is available in your pincode) or provide the return address.
4. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5-7 business days back to your original payment method (or store credit/bank account transfer for COD orders).

1. Damaged or Incorrect Items
   If you received a damaged or wrong item, please notify us within 48 hours of delivery at girlievirlie2023@gmail.com with unboxing photos/videos so we can arrange an immediate replacement at no extra charge.
2. Contact Us
   For any return or refund assistance:

• Email: girlievirlie2023@gmail.com
• Address: Sector 44A, Chandigarh – 160047, India